Manage and streamline operations across multiple locations, sales channels, and employees to has improve efficiency and your bottom line.

Frequently Asked Questions

At Misu Skin, we want your shopping experience to be smooth and worry-free. Here are answers to the most common questions our customers ask.

Are all your products authentic?

Yes, we guarantee 100% authenticity. All products are sourced directly from trusted Korean and Japanese suppliers.

Do your products suit Indian skin and hair types?

Absolutely! Our curated selection is tested and proven to work well across different skin tones, climates, and hair types.

How can I place an order?

Simply browse our categories, add products to your cart, and proceed to secure checkout.

Do you offer COD (Cash on Delivery)?

Yes, COD is available across most pin codes in India.

How long does delivery take?

Orders are usually delivered within 3–7 working days, depending on your location.

 

Do you ship internationally?

Currently, we only ship within India. Stay tuned—we plan to expand soon!

 

Can I return or exchange a product?

Due to hygiene reasons, we do not accept returns on opened products. However, damaged or incorrect items are eligible for replacement.

 

Are your products safe for sensitive skin?

Yes, most of our products are dermatologically tested and free from harmful additives. Please check individual product details before purchase.

 

How do I know which product is right for me?

Each product page includes detailed descriptions and usage guides. You can also contact us for personalized recommendations.

 

 

Do you offer discounts or promotions?

Yes! Sign up for our newsletter and follow us on Instagram to stay updated on exclusive offers, discounts, and seasonal sales.

 

 

Returns and exchanges

Can i return or exchange something in store?

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How do i get a shipping label?

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How much is shipping and how long will it take?

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What Do i do if receive a defective item?

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Have A Question

  • We’re here to help! Whether it’s about choosing the right product or tracking your order, our team is just a message away.
  • +91 9999999
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